FAQ

 


What are your sizes like?

Sizes are an approximation and can be roughly translated to the UK sizes below:

Small - 8 - 10 UK

Medium 12 - 14 UK

Large 16 - 18 UK

Some small items may fit a UK 6 and some large items may fit a UK 20.

What’s your return policy?

Due to the nature of the items we sell, we cannot accept returned orders. However, we will accept returns and offer a refund or exchange for any faulty or incorrect orders.

Will my postman know what I’ve ordered?

No, we wrap all our items beautifully and then send your order in a plain packaging so there’s no way anybody who comes into contact with your parcel will know what is inside! We use a small return address label as this is a requirement of Royal Mail.


What are my delivery options?

We offer a standard UK delivery service for £2.95. Items should reach you within 3-5 working days.
We also offer next day UK delivery on all orders placed before 1pm Monday-Thursday.
We are unable to advise what customs charges may be applied to international shipments. Any customs charges are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by Betsy Boudoir. For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.


The item I want to order is out of stock, when will it be back??

Please contact us stating the item that you would like to order, and we’ll reply with an estimated date we can get it back in for you.